At ARSA Ice Bath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

1. Personal Details: Name, email address, phone number, and contact information.

2. Billing Information: Billing address and payment-related details.

3. Shipping Information: Delivery address and order-related information.

4. Technical Information: IP address, browser type, device information, and website usage data.

5. Communication Details: Information shared when you contact our customer support team.

2. How We Use Your Information

ARSA Ice Bath may use your personal information for the following purposes:

1. To process and manage customer orders.

2. To arrange product delivery and shipping.

3. To provide customer support and respond to enquiries.

4. To improve our website, products, and services.

5. To send order confirmations and important service updates.

6. To communicate promotional offers and marketing information where permitted.

7. To prevent fraudulent activities and maintain website security.

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers. ARSA does not intend to store complete payment card details on its own systems. Payment processing is subject to the privacy and security policies of the respective payment providers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, understand website traffic, remember preferences, and analyze website performance.

You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

5. Sharing of Personal Information

ARSA Ice Bath does not sell or rent customers' personal information. We may share relevant information with trusted third parties when necessary, including:

1. Payment processing companies.

2. Shipping and delivery partners.

3. Website hosting and technical service providers.

4. Analytics and marketing service providers.

5. Legal or government authorities when required by law.

Such sharing will be limited to legitimate business purposes and applicable legal requirements.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, meet legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

1. Request access to your personal information.

2. Request correction of inaccurate information.

3. Request deletion of personal information where legally permitted.

4. Withdraw consent where processing is based on consent.

5. Opt out of promotional and marketing communications.

6. Raise concerns about how your information is handled.

You can contact ARSA to exercise your applicable privacy rights.

9. Third-Party Websites

Our website may contain links to external websites and third-party services. ARSA is not responsible for the privacy practices, policies, or content of those external websites. We encourage users to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website and products are not intended to collect personal information from children without appropriate authorization. If we become aware that personal information has been collected from a child in violation of applicable laws, we will take appropriate steps to address it.

11. Changes to This Privacy Policy

ARSA Ice Bath reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page along with the revised update date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team through the contact details provided on the ARSA Ice Bath website.